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HOTELSTOURISM TECH

Smartphone checkout for Marriott’s U.S. loyalty members… sounds like a good idea for all hotels

Hopefully, this is just the beginning. Anytime the private or public sector can help visitors get out of unnecessary lines or avoid any sort unpleasant red tape, they’ll appreciate it.  As I’ve mentioned before in this blog, every experience colors the visitor’s perception of a destination, especially the little things. Marriott Hotels launched mobile checkout […]

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ANALYSISTOURISM TECH HOTELSTOURISM TECH ANALYSISPARKSSOCIAL MEDIATOURISM TECH

Forget Star Wars. This is another kind of Skywalker tourism… and it’s getting the media and social media excited about nature again

Back in the day, if you wanted people to enjoy the mountains and nature,  it was enough to create a national park with some hiking trails. Then people wanted a visitor’s center and some roads to tour the area. Then it was ski resorts and helicopter tours. Now “skywalks” are all the rave. It started with […]

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ANALYSISSOCIAL MEDIATHEME PARKSTOURISM TECH ANALYSISTOURISM TECH ANALYSISTOURISM TECH ANALYSISTHEME PARKSTOURISM TECH

What’s wrong (and right) with Disney’s Magic Bands

  Let’s start quickly with what’s right… which is most things.  My family (2 adults, 3 kids, 1 grandma) took them for a test spin that included three Disney parks and a Disney Hotel (this was not something we requested, nor did Disney pay for any part of this experience).  The pre-trip online customization was […]

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THEME PARKSTOURISM TECH

Clever way for ski resorts and rainy cities to surprise and delight visitors: People Dryers

Haystack People Dryer at Universal Islands of Adventure photo: Doug Lansky

Maybe you’re skiing and you come in for lunch with damp gear.  Or maybe you get caught in a rain shower while walking around a city. Before you sit down for a meal or tromp through a museum, imagine how nice it would be to dry off. Theme parks — typically more conscious about the […]

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